FAQs

Eventive automatically emails your pass confirmation to your email (from passes@mountainfilm.org) with the subject: Pass order confirmation - 2023 Mountainfilm Festival. If you did not receive it, please check your email spam folder.

If you don't remember your password, you can reset it here. 

Documentaries are not given ratings, but much of Mountainfilm content would garner a PG or PG-13 rating. Pay special attention to film descriptions; some films delve into challenging content — such as war, slavery or gun violence — and the description will help you make a decision based on your household.

Closed Captions are available for select film programs for both in-person and online.

If you have more questions or need a little more info, check out How to Mountainfilm.